Home Forums Litterae Forum how to troubleshoot hp printer not responding issue

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    petergroft
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    Method 1: Your System needs a Hardware Check
    – Turn off your system, the printer and other external components attached to it. Unplug all the cable and wait for at least 2-3 minutes.
    – Attach all the cables now and restart your computer. Wait for the printer to remain idle and silent.
    – Also, try to test your printer by connecting it to another system. Assign a task to your printer in order to check the functionality.

    Method 2: Reboot your Print Spooler Programme
    – Launch the run application by pressing Windows key+R together.
    – Type ‘services.msc’ together in the dialog box and hit enter.
    – Locate ‘Print Spooler’ from the list services option available.
    – Double click on the Print Spooler option and open its properties.
    – Click on the ‘Stop’ button located under the System Status tab and press OK
    – It will disable the print service until you reset it again. It will allow users to delete all the printing tasks assigned.
    – Go to This PC window. You can directly navigate to it by pressing Windows key + E together.
    – Click on ‘C’ drive and go to ‘Windows’.
    – From the range of options available, navigate System 32<Spool<Printers.
    – To access the Printer’s folder, permission would be required. Click on the Continue button to proceed.
    – Once you open the ‘Printers’ folder, you would be having access to all the related files. Clean all the files from this folder to continue.
    – Launch the Print Spooler program again. Always keep the Startup Type field as Automatic.
    – Reboot your system to see if the printer is working or not.

    Greetings,
    Peter

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